Date: May 15th–16th, 2024 Time: Starts by 9am
Course Description:
Human Resource Management is critical to the success of any organization because it is the center that holds the management/leaders and other employees together. When the center cannot hold, things would fall apart. We have carefully designed this program to holistically capture the core human resource management activities any leader, manager, and human resource staff must understand for their
organization to thrive with people.
It includes assessments, analysis, exercises, role plays and highly interactive sessions to expand participant’s experience.
Learning Outcomes: By the end of this two-days online program, participants will:
- Understand the Human resource management activities and functions
- Plan holistic workforce and management recruitment process
- Manage performance of employees
- Develop measurement systems that improves performance
- Develop and implement training and development plan
- Explain strategic human resource management
- Recognize the impact of Emotional Intelligence in Human Resource Management
Module 4: Communication and Influence
- Enhancing verbal and non-verbal communication skills in sales
- Applying emotional intelligence to effectively convey value and address objections
- Leveraging influence techniques with empathy and integrity
Module 5: Resilience and Motivation
- Building resilience to overcome rejection and setbacks
- Cultivating a growth mindset for continuous improvement
- Harnessing emotional intelligence for self-motivation and goal attainment
Module 6: Leading with Emotional Intelligence
- Applying emotional intelligence principles to lead and inspire a sales team
- Fostering a positive sales culture that emphasizes emotional intelligence
- Developing emotional intelligence competencies in others for improved team performance
Module 1: Introduction to Emotional Intelligence in Sales
- Understanding the role of emotional intelligence in modern selling
- Exploring the impact of emotions on sales outcomes
- Assessing personal emotional intelligence and identifying growth areas
Course Modules:
Module 2: Self-Awareness and Self-Management
- Developing self-awareness of emotions and their impact on sales performance
- Practicing emotional self-regulation techniques for enhanced sales effectiveness
- Leveraging emotional intelligence to adapt to different sales scenarios
Module 3: Building Empathy and Rapport
- Developing empathy to understand clients’ needs and motivations
- Building genuine rapport to establish trust and long-term relationships
- Leveraging emotional intelligence to navigate challenging customer interactions
Enroll now in the “Human Resources Management and Strategy… A Complete Guide” training course and embark on a transformative journey towards mastering the art of human resources management and strategy. Gain a competitive edge, foster meaningful connections with your team, and achieve unparalleled success in managing human resources. Don’t miss this opportunity to revolutionize your HR approach and elevate your career to new heights. Join us today and unlock your full potential in human resources management and strategy.