PROGRAMME OVERVIEW

SUPERIOR SUPERVISION

…a line management and supervision course

No organization can be deemed successful whether in operations, marketing and sales, human resourcing or any other function without line managers, leaders or supervisors who are fully equipped with the necessary apparatus required to supervise the day to day activities of the work place.

The need for continuous improvement in the supervisory competence of work place managers can never be over-emphasized.

We have designed this program to be as practical as possible as it is deployed with statue-revealing assessment, highly interactive sessions, case studies.

Who should attend

Middle Level Managers : (Anybody who is responsible for the performance of others)

Programme Fee

₦ 75,000 Per Participant. Group pricing is also available

Duration

2 Days

Modules can be adjusted to fit your specific training need and timing

Pre Training Assessment:

(S.P.E.A.R Test; i-Factory. Assessment and Optimism Test)

Learning Outcomes

The workshop will empower supervisors to:

  • Practice value-added supervision.
  • Recognize the weaknesses and strengths
  • Communications
  • Motivate employees and get their commitment
  • Implement change without disrupting the work
  • Identify the process of setting S.M.A.R.T. performance objectives
  • Appraise performance objectively for performance improvements
  • Design personal leadership motivation strategies that cuts across team mates
  • Use energy more effectively in time
  • Sharpen their communication and influencing skills.
  • Deploy control henceforth without stress.
  • Solve problems systematically irrespective of the complexities

Module 1: Supervisor-The Role and Skill

  • What Is Supervision?
  • The 5 Key Skills of a Superior Supervisor
  • Leading and Managing as a Supervisor

Module 2: The Emotionally Stable Supervisor

  • Understanding Emotions and Emotional Intelligence
  • Emotional Intelligence Tools for Superior Supervision

Module 3:  Managing Performance

  • Setting Performance Standard and Expectation
  • Setting S.M.A.R.T. Goals
  • Layers of Supervision
  • Appraising Performance

Module 4: Motivation and Effective Teamwork

  • Major Drivers of Motivation
  • Motivation Killers
  • Day to Day Motivation Strategies
  • Types of Team Norms and Their Effect
  • Team Leadership Dynamics

Module 5: Making Supervision Effective

  • Effective Delegation
  • Effective Use of Time
  • Establishing Effective Control System
  • Coaching and Mentoring

Module 6: Problem Solving and Decision Making

  • What are Problems?
  • Key Steps to Solving Any Problem
  • Decision Making Techniques
  • Making Decisions on People Issues

A CROSS SECTION OF OUR CLIENTELE

Contact us for this in-plant training

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