…communicating effectively with employees at very touch point
Ultimately, communication is a practical activity influenced by cognitive dexterity. Usually, a lacuna can exist between knowing and doing. Where the knowledge of effective communication cannot be translated into day to day effectiveness with colleagues then putting communication into models for easy interpretation becomes necessary.
Leadership communication models simplifies practically the deployment of communication effectively in different situations and for different purposes.
In this course, the natural communication style of participants are unveiled, ploughed into different workplace situations, the weaknesses and strengthened and the strengths are empowered.
Who should attend
All levels of Managers, Leaders and Supervisors
Programme Fee
₦ #### Call or Chat +2348096303933 or send a mail to ask@pausefactory.org
Duration
1 Day
Modules can be adjusted to fit your specific training need and timing
Learning Outcomes
At the end of this Training Program, participants would:
Identify with the communication process
Identify their personal communication style, the strength and weakness of it and the best use of it.
Recognize the frequencies at which they could communicate with different employees
Explain when and how to use the different communication touch point
Describe the components of a complete communication
Gain better result from colleagues
Module 1: Refresher
Reviewing the Communication Process
Module 2: Communication Style Matrix
Dynamics of Direct Communicator
Dynamics of Spirited Communicator
Dynamics of Considerate Communicator
Dynamics of Systematic Communicator
The Emotionally Balanced Communicator
Module 3: Leadership Communication Touchpoints
5 Main Communication Frequencies
The “D” Frequency Analysis
The “W” Frequency Analysis
The “M” Frequency Analysis
The “Q” Frequency Analysis
The “Y” Frequency Analysis
Module 4: 7 Leadership Communication Touchpoints
Motivation Communication
Feedback Communication
Organizational Communication
Coaching Communication
Issue Management Communication
Operational Communication
Collegial Communication
Module 5: Making Communication Complete
The 5 “I”s of Communication
The Visual and Auditory “I”
The Feelings “I”
The Interpreting “I”
The Action “I”
The Result “I”
All Models in this course have tables, workbooks and practical exercises