…communicating effectively with employees at very touch point

Ultimately, communication is a practical activity influenced by cognitive  dexterity. Usually, a lacuna can exist between knowing and doing. Where the knowledge of effective communication cannot be translated into day to day effectiveness with colleagues then putting communication into models for easy interpretation becomes necessary.

Leadership communication models simplifies practically the deployment of communication effectively in different situations and for different purposes.

In this course, the natural communication style of participants are unveiled, ploughed into different workplace situations, the weaknesses and strengthened and the strengths are empowered.

Who should attend

All levels of Managers, Leaders and Supervisors

Programme Fee

₦ 50,000 Per Participant. Group pricing is also available


1 Day

Modules can be adjusted to fit your specific training need and timing

Learning Outcomes

At the end of this Training Program, participants would:

  • Identify with the communication process
  • Identify their personal communication style, the strength and weakness of it and the best use of it.
  • Recognize the frequencies at which they could communicate with different employees
  • Explain when and how to use the different communication touch point
  • Describe the components of a complete communication
  • Gain better result from colleagues

Module 1: Refresher

  • Reviewing the Communication Process

Module 2: Communication Style Matrix

  • Dynamics of Direct Communicator
  • Dynamics of Spirited Communicator
  • Dynamics of Considerate Communicator
  • Dynamics of Systematic Communicator
  • The Emotionally Balanced Communicator

Module 3: Leadership Communication Touchpoints

  • 5 Main Communication Frequencies
  • The “D” Frequency Analysis
  • The “W” Frequency Analysis
  • The “M” Frequency Analysis
  • The “Q” Frequency Analysis
  • The “Y” Frequency Analysis


Module 4: 7 Leadership Communication Touchpoints

  • Motivation Communication
  • Feedback Communication
  • Organizational Communication
  • Coaching Communication
  • Issue Management Communication
  • Operational Communication
  • Collegial Communication

Module 5: Making Communication Complete

  • The 5 “I”s of Communication
  • The Visual and Auditory “I”
  • The Feelings “I”
  • The Interpreting “I”
  • The Action “I”
  • The Result “I”

All Models in this course have tables, workbooks and practical exercises


Contact us for this in-plant training

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