PROGRAMME OVERVIEW

ENCHANTING BUSINESS ETIQUETTE

…workplace behaviors every worker must imbibe to augment technical skills and increase productivity

Technical knowledge is required to get the job done, but such knowledge cannot be successfully deployed without other associated competencies. The acceptance of one’s technical abilities is an aftermath of the acceptance of one’s personality. When you appear, a definition is created for you unconsciously, how your observers define you would determine how they value you, respect you, appreciate you and accept you.

How you carry yourself , how you communicate, how you greet when you meet, how you speak and so on would all determine the success of technical competencies in day to day operations.

This two days program has been designed as a personality makeover course aimed at polishing participants personalities.

Who should attend

All employee of any organization at any level

Programme Fee

₦ 75,000 Per Participant. Group pricing is also available

Duration

2 Days

Modules can be adjusted to fit your specific training need and timing

Learning Outcomes

After this training, participants will be able to:

  • Discover the secrets of positive first impression
  • Learn the secret of sustaining confidence wherever and whenever
  • Discover simple secrets to courtesy, language and polite expression
  • Discover how to sustain “class” in the course of their day to day operations
  • Maintain Executive Presence that attracts and sustains
  • Discover socially acceptable and non-acceptable mannerisms
  • Identify successful emailing techniques that cuts across all business environment
  • Learn how to maintain telephone etiquette
  • Recognize the key to dining successfully in corporate world
  • Identify the simple details that makes dressing classy
  • Learn the simple techniques of remembering names

Module 1: Introduction to Etiquette

Module 2: Professional Dress Sense

 

Module 3: Meeting/Greeting Etiquette

Module 4: Communication Etiquette

Module 5: Emailing Etiquette

Module 6: Telephone Etiquette

Module 7: Dining Etiquette

Module 8: The Emotional State for  Confidence

A CROSS SECTION OF OUR CLIENTELE

Contact us for this in-plant training

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