INTERPERSONAL COMMUNICATION & INTERPERSONAL SKILLS FOR SMOOTH INTERPERSONAL RELATIONSHIP
The crux of interpersonal relationship is communication and interpersonal skills; meaning there is no interpersonal relationship without communication and relationship skills. What we communicate, when, how, why, where are all important consideration in effective interpersonal communication and interpersonal relationship skills.
It’s obvious that those who sustains the skill of interpersonal communication and relationship garner more support, easily influence others, are likeable. They get things done faster and eventually achieve more with less stress. This skill can be learnt. We have designed this program to provide participants with the necessary skills to sustain smooth relationship and communicate effectively.
Who should attend
All members of organizations
Programme Fee
₦ #### Call or Chat +2348096303933 or send a mail to ask@pausefactory.org
Duration
2 Days
Modules can be adjusted to fit your specific training need and timing
Learning Outcomes
At the end of this Training Program, participants would be able to:
Explain the relationship between work environment, interpersonal skills and interpersonal communication
Identify themselves, strength, weaknesses and growth areas for better relationship
Articulate the potency of Verbal Communication
Use non-verbal communication effectively
Improve their interpersonal skills for smoother relationships
Identify various barriers to communication including self-barriers
Communicate and relate more courteously
Improve their ability to control their emotions
Improve their emotional quotient.
The Personality Analysis for this course includes 6 Circle Personality Analysis, S.P.E.A.R. Test and DISC Personality Analysis
Module 1: Work Place Relationships
Harmonious work environment
Interpersonal Strength and weaknesses
You and the Communication Process
Becoming an effective communicator
Module 2: Verbal and Non Verbal Communication
Part 1
The Power of Words
The Mastery of Words
Verbalizing Optimally
The Limitation of Words
Part 2
Roles of Non-Verbal Communication
Categories of Non Verbal Cues
The Integrity of Communication
Module 3: Interpersonal Skills
Friendliness Skill
Passiveness-Assertiveness-Aggressiveness
Handling Criticism
Listening Skills
Empathy Social Awareness Skills
Module 4: Barriers to Communication
7 Barriers to Interpersonal Communication
Emotional Barriers to Interpersonal Communication
Personal Barriers to Interpersonal Communication
Module 5: Module Courteous Communication
The Equation of Courtesy in Communication
Creating the MODAL Hook
Getting Magical
Applying Intention
Making Feedback Count
Module 6: Emotional intelligence Tools for communication and relationships