The crux of interpersonal relationships is communication and interpersonal skills, meaning there is no interpersonal relationship without communication and relationship skills. What we communicate, when, how, why, and where are all important considerations in effective interpersonal communication and interpersonal relationship skills.
It’s obvious that those who sustain the skills of interpersonal communication and relationship skills garner more support, easily influence others, and are likeable. They get things done faster and eventually achieve more with less stress. This skill can be learned. We have designed this programme to provide participants with the necessary skills to sustain smooth relationships and communicate effectively.
Who should attend
All members of organisations
Programme Fee
₦ ####### Per Participant.
Group pricing is also available
Duration
2 Days
Modules can be adjusted to fit your specific training needs and timing
The Personality Analysis for this course includes the 6 Circle Personality Analysis, S.P.E.A.R. Test and DISC Personality Analysis
Training Modules
Module 1: Workplace Relationships
- ① Harmonious work environment
- ② Interpersonal Strength and weaknesses
- ③ You and the Communication Process
- ④ Becoming an effective communicator
Module 2: Verbal and Non-Verbal Communication
Part 1
- ① The Power of Words
- ② The Mastery of Words
- ③ Verbalising Optimally
- ④ The Limitation of Words
Part 2
- ① Roles of Non-Verbal Communication
- ② Categories of Non-Verbal Cues
- ③ The Integrity of Communication
Module 3: Interpersonal Skills
- ① Friendliness Skill
- ② Passiveness-Assertiveness-Aggressiveness
- ③ Handling Criticism
- ④ Listening Skills
- ⑤ Empathy Social Awareness Skills
Module 4: Barriers to Communication
- ① 7 Barriers to Interpersonal Communication
- ② Emotional Barriers to Interpersonal Communication
- ③ Personal Barriers to Interpersonal Communication
Module 5: Module Courteous Communication
- ① The Equation of Courtesy in Communication
- ② Creating the MODAL Hook
- ③ Getting Magical
- ④ Applying Intention
- ⑤ Making Feedback Count
Module 6: Emotional intelligence Tools for communication and relationships
Learning Outcomes
At the end of this Training Program, participants would be able to:
- ① Explain the relationship between work environment, interpersonal skills and interpersonal communication
- ② Identify themselves, strengths, weaknesses and growth areas for better relationships
- ③ Articulate the potency of Verbal Communication
- ④ Use non-verbal communication effectively
- ⑤ Improve their interpersonal skills for smoother relationships
- ⑥ Identify various barriers to communication, including self-barriers
- ⑦ Communicate and relate more courteously
- ⑧ Improve their ability to control their emotions
- ⑨ Improve their emotional quotient.
Contact us for this in-plant training
- Address : First Floor, Front Wing, No. 19 Town Planning Way, Airtel Bus Stop, Ilupeju Anthony, Lagos.
- Phone : +234 809 630 3933 and +234 809 087 3207
- Email : ask@pausefactory.org
