…workplace behaviors every worker must imbibe to augment technical skills and increase productivity
Technical knowledge is required to get the job done, but such knowledge cannot be successfully deployed without other associated competencies.
The acceptance of one’s technical abilities is an aftermath of the acceptance of one’s personality. When you appear, a definition is created for you unconsciously, how your observers define you would determine how they value you, respect you, appreciate you and accept you.
How you carry yourself , how you communicate, how you greet when you meet, how you speak and so on would all determine the success of technical competencies in day to day operations.
This two days program has been designed as a personality makeover course aimed at polishing participants personalities.
Training Modules
Module 1: Introduction to Etiquette
Module 2: Professional Dress Sense
Module 3: Meeting/Greeting Etiquette
Module 4: Communication Etiquette
Module 5: Emailing Etiquette
Module 6: Telephone Etiquette
Module 7: Dining Etiquette
Module 8: The Emotional State for Confidence
Training Methods
- ① Interactive workshops
- ② Role-playing scenarios
- ③ Group discussions
- ④ Case studies
- ⑤ Hands-on practice sessions
Participants will:
- ① Gain confidence in their professional interactions.
- ② Improve their communication and networking skills.
- ③ Develop a polished and professional image.
- ④ Enhance their ability to navigate complex social and cultural business situations.
- ⑤ Foster a positive and respectful workplace environment.
Learning Outcomes
After this training, participants will be able to:
- ① Discover the secrets of positive first impression
- ② Learn the secret of sustaining confidence wherever and whenever
- ③ Discover simple secrets to courtesy, language and polite expression
- ④ Discover how to sustain “class” in the course of their day to day operations
- ⑤ Maintain Executive Presence that attracts and sustains
- ⑥ Discover socially acceptable and non-acceptable mannerisms
- ⑦ Identify successful emailing techniques that cuts across all business environment
- ⑧ Learn how to maintain telephone etiquette
- ⑨ Recognize the key to dining successfully in corporate world
- ⑩ Identify the simple details that makes dressing classy
- ⑪ Learn the simple techniques of remembering names
Contact us for this in-plant training
- Address : First Floor, Front Wing, No. 19 Town Planning Way, Airtel Bus Stop, Ilupeju Anthony, Lagos.
- Phone : +234 809 630 3933 and +234 809 087 3207
- Email : ask@pausefactory.org
