A line management and supervision course
No organisation can be deemed successful, whether in operations, marketing and sales, human resources or any other function, without line managers, leaders or supervisors who are fully equipped with the necessary apparatus required to supervise the day-to-day activities of the workplace.
The need for continuous improvement in the supervisory competence of workplace managers can never be overemphasised.
We have designed this program to be as practical as possible, as it is deployed with status-revealing assessment, highly interactive sessions and case studies.
Pre-training Assessment:
(S.P.E.A.R Test, i-Factory Assessment and Optimism Test)
Who should attend
Middle-Level Managers: (Anybody responsible for the performance of others)
Programme Fee
₦ ####### Per Participant.
Group pricing is also available
Duration
2 Days
Modules can be adjusted to fit your specific training needs and timing
Training Modules
Module 1: Supervisor-The Role and Skill
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① What Is Supervision?
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② The 5 Key Skills of a Superior Supervisor
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③ Leading and Managing as a Supervisor
Module 2: The Emotionally Stable Supervisor
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① Understanding Emotions and Emotional Intelligence
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② Emotional Intelligence Tools for Superior Supervision
Module 3: Managing Performance
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① Setting Performance Standard and Expectation
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② Setting S.M.A.R.T. Goals
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③ Layers of Supervision
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④ Appraising Performance
Module 4: Motivation and Effective Teamwork
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① Major Drivers of Motivation
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② Motivation Killers
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③ Day-to-Day Motivation Strategies
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④ Types of Team Norms and Their Effect
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⑤ Team Leadership Dynamics
Module 5: Making Supervision Effective
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① Effective Delegation
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② Effective Use of Time
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③ Establishing an Effective Control System
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④ Coaching and Mentoring
Module 6: Problem Solving and Decision Making
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① What are Problems?
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② Key Steps to Solving Any Problem
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③ Decision-Making Techniques
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④ Making Decisions on People Issues
Learning Outcomes
- ① Practice value-added supervision.
- ② Recognize the weaknesses and strengths
- ③ Communications
- ④ Motivate employees and get their commitment
- ⑤ Implement change without disrupting the work
- ⑥ Identify the process of setting S.M.A.R.T. performance objectives
- ⑦ Appraise performance objectively for performance improvements
- ⑧ Design personal leadership motivation strategies that cuts across team mates
- ⑨ Use energy more effectively in time
- ⑩ Sharpen their communication and influencing skills.
- ⑪ Deploy control henceforth without stress.
- ⑫ Solve problems systematically irrespective of the complexities
Contact us for this in-plant training
- Address : First Floor, Front Wing, No. 19 Town Planning Way, Airtel Bus Stop, Ilupeju Anthony, Lagos.
- Phone : +234 809 630 3933 and +234 809 087 3207
- Email : ask@pausefactory.org
