Communicating effectively with employees at every touch point.
Ultimately, communication is a practical activity influenced by cognitive dexterity. Usually, a lacuna can exist between knowing and doing. Where the knowledge of effective communication cannot be translated into day-to-day effectiveness with colleagues, then putting communication into models for easy interpretation becomes necessary.
Leadership communication models simplifies practically the deployment of communication effectively in different situations and for different purposes.
In this course, the natural communication styles of participants are unveiled and applied to different workplace situations; the weaknesses and strengths are strengthened.
Who should attend
All levels of Managers, Leaders and Supervisors
Programme Fee
₦ ####### Per Participant.
Group pricing is also available
Duration
1 Day
Modules can be adjusted to fit your specific training needs and timing
Training Modules
Module 1: Refresher
- ① Reviewing the Communication Process
Module 2: Communication Style Matrix
- ① Dynamics of Direct Communicator
- ② Dynamics of Spirited Communicator
- ③ Dynamics of Considerate Communicator
- ④ Dynamics of Systematic Communicator
- ⑤ The Emotionally Balanced Communicator
Module 3: Leadership Communication Touchpoints
- ① 5 Main Communication Frequencies
- ② The “D” Frequency Analysis
- ③ The “W” Frequency Analysis
- ④ The “M” Frequency Analysis
- ⑤ The “Q” Frequency Analysis
- ⑥ The “Y” Frequency Analysis
Module 4: 7 Leadership Communication Touchpoints
- ① Motivation Communication
- ② Feedback Communication
- ③ Organisational Communication
- ④ Coaching Communication
- ⑤ Issue Management Communication
- ⑥ Operational Communication
- ⑦ Collegial Communication
Module 5: Making Communication Complete
- ① The 5 “I”s of Communication
- ② The Visual and Auditory “I”
- ③ The Feelings “I”
- ④ The Interpreting “I”
- ⑤ The Action “I”
- ⑥ The Result “I”
Learning Outcomes
At the end of this Training Program, participants would:
- ① Identify with the communication process
- ② Identify their personal communication style, the strengths and weaknesses of it and the best use of it.
- ③ Recognise the frequencies at which they could communicate with different employees
- ④ Explain when and how to use the different communication touchpoints
- ⑤ Describe the components of a complete communication
- ⑥ Gain better results from colleagues
Contact us for this in-plant training
- Address : First Floor, Front Wing, No. 19 Town Planning Way, Airtel Bus Stop, Ilupeju Anthony, Lagos.
- Phone : +234 809 630 3933 and +234 809 087 3207
- Email : ask@pausefactory.org
