Workplace behaviours every worker must imbibe to augment technical skills and increase productivity
Technical knowledge is required to complete the job, but it cannot be successfully deployed without other associated competencies.
The acceptance of one’s technical abilities is a result of the acceptance of one’s personality. When you appear, a definition is created for you unconsciously; how your observers define you determines how they value you, respect you, appreciate you and accept you.
How you carry yourself, how you communicate, how you greet when you meet, and how you speak, among other things, will all determine the success of your technical competencies in day-to-day operations.
This two-day programme has been designed as a personality makeover course aimed at polishing participants’ personalities.
Training Methods
- ① Interactive workshops
- ② Role-playing scenarios
- ③ Group discussions
- ④ Case studies
- ⑤ Hands-on practice sessions
Who should attend
All employee of any organization at any level
Programme Fee
₦ ####### Per Participant.
Group pricing is also available
Duration
2 Days
Modules can be adjusted to fit your specific training need and timing
Training Modules
Module 1: Introduction to Etiquette
Module 2: Professional Dress Sense
Module 3: Meeting/Greeting Etiquette
Module 4: Communication Etiquette
Module 5: Emailing Etiquette
Module 6: Telephone Etiquette
Module 7: Dining Etiquette
Module 8: The Emotional State for Confidence
Learning Outcomes
After this training, participants will be able to:
- ① Discover the secrets of a positive first impression
- ② Learn the secret of sustaining confidence wherever and whenever
- ③ Discover simple secrets to courtesy, language and polite expression
- ④ Discover how to sustain “class” in the course of their day-to-day operations
- ⑤ Maintain Executive Presence that attracts and sustains
- ⑥ Discover socially acceptable and unacceptable mannerisms
- ⑦ Identify successful emailing techniques that cut across all business environments
- ⑧ Learn how to maintain telephone etiquette
- ⑨ Recognise the key to dining successfully in the corporate world
- ⑩ Identify the simple details that make dressing classy
- ⑪ Learn the simple techniques of remembering names
Contact us for this in-plant training
- Address : First Floor, Front Wing, No. 19 Town Planning Way, Airtel Bus Stop, Ilupeju Anthony, Lagos.
- Phone : +234 809 630 3933 and +234 809 087 3207
- Email : ask@pausefactory.org
