Conflict

The word ‘conflict’ comes from the Latin verb ‘confligere’, composed of ‘cum’ (with) and ‘fligere’ (to strike or clash). It suggests that conflict happens when different forces collide — even within ourselves! In today’s polarised world, these clashes often follow repeating emotional patterns that escalate quickly. Recognising those patterns is the first step toward breaking the cycle. With emotional intelligence, we can pause, reflect, and choose a different response — one that fosters empathy, connection, and real resolution.

Join this interactive “EQ Café” to explore how emotional intelligence helps us recognise the patterns that fuel conflict — and practise tools to shift the cycle and create space for understanding.

Emotional intelligence (aka “EQ”) means being smarter with feelings and we can grow EQ by practising together. EQ Cafés are insightful, engaging sessions for people curious about emotional intelligence to connect and learn together.

We are blessed to have a global community working towards 1 billion people practising emotional intelligence. Gathering in community and practising emotional intelligence supports us, this time in growing our resilience, another one of the foundational pillars of EQ.

In this Emotional Intelligence Application Café we will discover:

• ① What is conflict, and why does it feel so charged?
• ② How does the Reaction Cycle explain the way we get stuck in conflict — and how can we break free?
• ③ How can emotional intelligence skills, especially empathy and Recognize Patterns, help us handle conflict more effectively?

The Applied Emotional Intelligence courses can be deployed in 2 Hours – Half Day or full-day insightful sessions for employees to achieve change by applying the potency of emotional intelligence to different areas of organisational needs.

Who: Anyone interested in learning about and practising emotional intelligence – the learnable, measurable, scientifically validated skillset we all need to thrive.

What: Lunchtime Interactive workshop

When: Depends on the agreed date

Where: At your discretion

How: Call us on 08096303933

Duration: 2 Hours

Questions: Please email us ask@pausefactory.org