18

April, 2020 Saturday

09:00

Open Training

Balanced Score Card and KPI Fundamentals

Pause Factory

Lagos, 19, Town Planning Way, Airtel Bus Stop, Ilupeju | Inquiry Call 08096303933

Over View
While there is a lot of awareness on Key 🗝 Performance Indicators as a core part of Performance Management, the Balance Score Card 🗃 KPI Essentials training course is designed to support you in developing key competencies in performance management with the aim of improving processes such as KPI selection, KPI documentation 📄, KPI data gathering and reporting.
During the day of training, you will become familiar with the most important tools 🧰 and techniques in working with KPIs and you will learn how to build a performance management culture.

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Module 1:  Introduction to Performance Management?

  • What is Performance Management?
  • Employee Life Cycle
  • Formal vs Informal Performance Appraisal
  • Key Performance Indicators

Module 2: Your Role In Performance Management

  • The Performance Management Creed
  • Skills for Managing Performance
  • Stakeholder’s role in Performance Management

Module 3: Performance Management Cycle

3A: Performance Planning

  • Setting Performance Objectives
  • Setting Performance Target
  • Communicating Performance
  • Expectations

3B:Performance Monitoring Observation

  • Tracking
  • Checklist
  • Reporting
  • Work Review

3C: Performance Review

  • Performance Review Meeting
  • Performance Appraisal
  • Giving Effective Performance Feedback
  • Rewarding Performance

Module 4: Using Emotional Intelligence Competencies in Performance Management

Module 5. Coaching for Performance Management

  • Power of Rapport
  • Questioning Skills
  • Listening Skills
  • Observation Skills
  • THE G.R.O.W. Model

Module 6: Performance Improvement Plan

With this training, participants will be able to:
👉Identify how to set workable performance Objectives.
👉Deliver honest, ongoing, ethical and fair reviews.
👉Recognize the importance of their role in improving organizational performance.
👉Identify and begin to use different potent performance monitoring strategies
👉Distinguish between Performance Management and Performance Appraisal.
👉Explain effective performance review that enhances performance.
👉Develop powerful performance feed-back strategies.
👉Discern the intricacies of Coaching and how to use it on a daily basis.
👉Discover how to use the GROW Model to improve performance of subordinates.

Designed For?

Leaders at any level saddled with the responsibility of managing and improving employee performance

Duration:

18th April, 2020 | 9am – 4pm

Training Fee:

₦ 20,000 Per Participant

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