GETTING ON BOARD

july, 2018

30jul(jul 30)9:00 am31(jul 31)5:16 pmFeaturedGETTING ON BOARDon boarding & re-onboarding employees for workplace effectiveness

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Event Details

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Every business leader has expectations of how a staff should operate in the workplace to achieve optimal results; these expectations are however are not met as it clear in many organizations that employees are not aware of or are not able to deploy simple workplace tasks and lack expected skills and attitude that enhances effectiveness.              Do you have staff that:

Do not know how to write reports or give reports? Do not understand workplace protocol? Lacks telephone and or email etiquette? Have unhealthy hygiene? Communicate without confidence? Do not understand simple document filing? Do not give feedbacks when due? Dress improperly? Do not understand the management of confidentiality? Are not accountable? Do not address customers respectfully? Are not proactive?

”Getting on Board” has been designed to practically empowering staff for workplace effectiveness; we will orientate or re-orientate your staff all over again for proper work orientation.

Click Here to register http://pausefactory.org/event-register/

  MODULE 1 •WELCOME TO THE WORKPLACE

  • Understanding Workplace
  • Why you work
  • Workplace Expectation
  • Introduction Ethics and Etiquette
  • Overview of the course

Module  2• PROFESSIONAL OUTLOOK

  • Dressing and Corporate Image
  • Corporate Dress Code
  • Personal Hygiene
  • Mannerisms; types and effects

Module 3• COMMUNICATION ETIQUETTE

  • Overview of Communication
  • Phone étiquette
  • Meeting étiquette
  • Email étiquette

Module 4• WORK ETHICS

  • Filing
  • Reporting
  • Giving and receiving Feedbacks
  • Accountability and Deliverables
  • Confidentiality
  • Workplace Do’s and Don’t’s

Module 5: Understanding Structure

  • Exposition on organizational structure
  • Exposition on  policies and procedures
  • Exposition on job descriptions

Module 6: Attitude; Emotional intelligence and Productivity

  • Personality Assessment
  • Cognizing Emotions
  • Attitude and Productivity
  • The Emotional Intelligence Wheel

In this training, participants will be able to:

  • Explain fully well the place of an office assistant
  • Understand the universal principles of protocol, etiquette, courtesy, and manners
  • Navigate and manage interpersonal dynamics in important encounters
  • Make a good impression and avoid causing offense or embarrassment in high profile situations
  • Display appropriate business etiquette in many contexts
  • Prepare and host VIP visits and formal occasions
  • Interact respectfully with people from many cultures, nations, and regions
  • Manage confidentiality issues smartly
  • Develop phone and voicemail etiquette
  • Handle difficult people and situations
  • Develop a positive attitude to work

Click Here to register http://pausefactory.org/event-register/

 After this training, participants will be able to:

  • Discover the secrets of positive first impression
  • Learn the secret of sustaining confidence wherever and whenever Discover simple secrets to Courtesy language and polite expression
  • Discover how to sustain “class” in the course of their day to day operations Maintain Executive Presence that attracts and sustains
  • Discover socially acceptable and non-acceptable mannerisms
  • Identify successful emailing techniques that cuts across all business environment
  • Learn how to maintain telephone etiquette
  • Recognize the key to dinning successfully in corporate world
  • Identify the simple details that makes dressing classy
  • Learn the simple techniques of remembering names
  • Develop a self-reflective awareness on the productivity of the firm.
  • Recognize what it really means to be a professional in the work place…a global perspective.
  • Distinguish between being busy and being productive.
  • Identify the link between their professionalism; their productivity and its effect on the company

Designed For?

General office staff

Duration

2 Days: 9am – 5pm

Date:

30th-31th July 2018

Training Fee:

₦ 50,000 Per Participant

Covers: Training Manual, Tea, and Lunch, Certificate

Inquiry: Call 08096303933

Time

30 (Monday) 9:00 am - 31 (Tuesday) 5:16 pm

Location

Simeon's Pivot Resources

19 Town Planning Way, Airtel Bus Stop, Ilupeju Lagos.

Organizer

Pause Factoryask@pausefactor.org

Simeon's Pivot Resources19 Town Planning Way, Airtel Bus Stop, Ilupeju Lagos.

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