Your organization is made of people, processes, and property. For a long time, “common wisdom” has been that returns come from investing in the latter two. Yet, in the last decades, a flood of research has challenged that assumption and is increasingly proving that a company’s people are the differentiating factor. Since emotional intelligence is all about “people smarts” — about relating to yourself and others — it’s no surprise that EQ plays a major role in this dimension.”
“Some people just get along with others, respond carefully even in the face of challenge, and truly connect with people. They are proactive, balanced, operate with integrity, and have great insight into themselves and others. All these come from a set of skills called Emotional Intelligence, or EQ.”
EMOTIONAL QUOTIENT FOR LEADERSHIP
A Leader is saddled with the responsibility of influencing people towards a set goal; this they would do through Delegation, Motivation, Giving and Receiving Feed-backs, Refuse, Instruct, Communicate and so on; these are purely people focused; without Emotional Intelligence or a Leader with a high Emotional Quotient, a leader would not be able to successfully carry out all these leadership responsibility without the ability to relate with people successfully. Research says that in companies today “People don’t leave companies-People leave People; and most times People leave their direct bosses.
EMOTIONAL INTELLIGENCE FOR CHANGE-MANAGEMENT
IMPROVING SALES THROUGH EMOTIONAL INTELLIGENCE