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Performance Appraisal is one of the most important tools available for management to be continuously aware of the performing ability of individual workers; this without doubt is critical to the continuous growth of the organization in terms operations, service quality and customer satisfaction.

Performance Appraisal, however is a two edged critical resource, if designed, deployed and utilized effectively it will achieve continuous improvement in performance of staff, if however it’s deployment is associated with lack of proper understanding by the users, it becomes a tool for demotivation, stiff relationships and eventually declining performance.

 

Value Proposition

At the end of this training participants will be able to:

  • Recognize the necessary steps to establishing a Performance Appraisal Process
  • Identify reasons why they have not been able to harness the benefits of Performance Appraisal
  • Imbibe communication system that makes performance appraisal effective
  • Recognize the critical elements of performance that should be measured
  • Identify the 6 Essentials for Optimal Performance Appraisal
  • Recognize and solve the major challenges of Performance Appraisal
  • Learn the various performance appraisal techniques available to them
  • Identify workable Key Performance Indicators (KPI) and precise standards for performance evaluation.

 

Modules/Units

Module 1: Conceptualizing Performance Appraisal

  • What is Performance Appraisal
  • Benefits for Executives, Managers, Employees and HR
  • Opposing Options
  • Elements of a solid Performance Appraisal Program

Module 2: The Associated Dysfunctions and Key Challenges Performance Appraisal

  • Action Dysfunction
  • Alignment Dysfunction
  • Feedback Dysfunction
  • Attention Dysfunction
  • Information Dysfunction
  • Assessment Use
  • Expectation
  • Buy-In
  • Paradox

Module 3: Performance Appraisal Techniques and Types

  • Methods of Performance Appraisal
  • Pros and Cons
  • Usage of different methods
  • Ranking
  • 360 Degree Feedback System

Module 3: Performance Appraisal Measurement

  • Setting Matrixes
  • What to Measure
  • Steps to effective measurement
  • Tracking in Measurement

Module 4: Effective Performance Appraisal Communication System

  • Communicating Expectation
  • Communicating Performance
  • Communicating

Module 5: Ranking

  • Forced Ranking & Forced Distribution
  • Hybrid & Public Ranking

Module 6: Performance Appraisal Process

  • Preparing for appraisal structure
  • Performance Appraisal Design Tool
  • Performance Management Cycle

Module 7: Post-Performance Appraisal for Performance Improvement

Module 8: Emotional Strength in Appraising Performance

 

Who can attend?

Middle Level Managers (Anybody who is responsible for the performance of others)

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