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The crux of interpersonal relationship is communication and inter[personal skills; meaning there is no interpersonal relationship without communication and relationship skills. What we communicate, when, how , why , where are all important consideration in effective interpersonal communication and interpersonal relationship skills.

Its obvious that those who sustains the skill of interpersonal communication and relationship garner more support, easily influence others, are likeable. They get things done faster and eventually achieve more with less stress. This skill can be learnt. We have designed this program to provide participants with the necessary skills to sustain smooth relationship and communicate effectively.

Value Proposition

At the end of this training participants will learn:

  • Explain the relationship between work environment, interpersonal skills and interpersonal communication
  • Identify themselves, strength, weaknesses and growth areas for better relationship
  • Articulate the potency of Verbal Communication
  • Use non-verbal communication effectively
  • Improve their interpersonal skills for smoother relationships
  • Identify various barriers to communication including self-barriers
  • Communicate and relate more courteously
  • Improve their ability to control their emotions
  • Improve their emotional quotient.

 

Modules/Units

Module 1: Work Place Relationships

  • Harmonious work environment
  • Interpersonal Strength and weaknesses
  • You and the Communication Process
  • Becoming an effective communicator

Module 2: Verbal and Non Verbal Communication

Part 1

  • The Power of Words
  • The Mastery of Words
  • Verbalizing Optimally
  • The Limitation of Words

Part 2

  • Roles of Non-Verbal Communication
  • Categories of Non Verbal Cues
  • The Integrity of Communication

Module 3: Interpersonal Skills

  • Friendliness Skill
  • Passiveness-Assertiveness-Aggressiveness
  • Handling Criticism
  • Listening Skills
  • Empathy Social Awareness Skills

Module 3: Barriers to Communication

  • 7 Barriers to Interpersonal Communication
  • Emotional Barriers to Interpersonal Communication
  • Personal Barriers to Interpersonal Communication

Module 4: Module Courteous Communication

  • The Equation of Courtesy in Communication
  • Creating the MODAL Hook
  • Getting Magical
  • Applying Intention
  • Making Feedback Count

Module 5: Emotional intelligence Tools for communication and relationships

 

Who can attend?

All members of organizations

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