EQ

Emotional intelligence (EI) or emotional quotient (EQ) is the capability of individuals to recognize their own, and other people’s emotions, to discriminate between different feelings and label them appropriately, to use emotional information to guide thinking and behavior, and to manage and/or adjust emotions to adapt environments or achieve one’s goal(s).

11

Sep'08

EQ Stories: Customer Service with Emotional Intelligence

  Kevin Donohoe, age 27, works in a field that is ripe for the use of emotional intelligence; health insurance. …

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11

Sep'08

Behind the Veil

  In 2005 I was Chairman of the first Emotional and Spiritual Intelligence Conference in the Middle East, a three-day …

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11

Sep'08

Emotional Intelligence tool against Prejudice at Work

It’s a difficult topic, but one you’ll be faced with at some point. How will you respond? Race. What a …

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02

Aug'08

If Your Company Isn’t Doing It Yet, Get Ready, Companies Will Soon Be Tracking your Emotions

These entrepreneurs are racing to claim a new tech frontier: your emotions. Live Scenario Deep in the bowels of Houston’s …

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