EQ

Emotional intelligence (EI) or emotional quotient (EQ) is the capability of individuals to recognize their own, and other people’s emotions, to discriminate between different feelings and label them appropriately, to use emotional information to guide thinking and behavior, and to manage and/or adjust emotions to adapt environments or achieve one’s goal(s).

02

Feb'18

Emotional Intelligence for Career Development

What influences the career development of an individual? Is it his intelligence, technical skills, or their educational success? Are the …

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24

Oct'17

18 Magic Empathy Statements That Would Put Your Prospect at Ease in The Sales Process

Sales is evolving. The days of fast-talking, railroading salespeople is gone. Today’s buyers won’t stand for being bullied into a …

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24

Oct'17

Deploying EQ To Improve School Leaders’ Effectiveness

Authored by Lorea Martinez The increased focus on improving student achievement has created the expectation that principals excel in many roles: …

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24

Oct'17

Emotional Intelligence and Employee Engagement

Authored by By Enahoro Okhae Employee Engagement can be referred to as a state of being emotionally connected to the organization; …

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24

Oct'17

30 Catchy Statements That You Can Use To Win and Retain Customers

Authored by  Carla Jerez Call center agents have many problems to solve throughout the day, making it a challenge to …

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